> For the complete documentation index, see [llms.txt](https://hifunnel.gitbook.io/hifunnel-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hifunnel.gitbook.io/hifunnel-help-center/documentation/account-setting/payment-setting/bank-transfer.md).

# Bank Transfer

The **Bank Transfer** payment method allows you to connect your bank account to Hifunnel so the system can **automatically detect and confirm bank transfer payments from your customer**.

## How to Connect Your Bank Account

### Step 1: Open Payment Settings

From your Hifunnel dashboard, navigate to:

```
Settings → Payment → Payment Method
```

In the **Bank Transfer** section, click **Setup**.

Hifunnel will load your organization information to start the connection process.

***

## Step 2: Select Your Bank

Hifunnel will display a list of supported banks.

* **MB Bank** is selected by default.
* You may choose the bank associated with your account.

***

## Step 3: Enter Your Bank Account Number

Enter your:

* **Account Number**

After entering the number, Hifunnel will automatically verify the account and display:

```
Account Holder Name
```

If the information is valid, you can proceed to the next step.

***

## Step 4: Provide Verification Information

Fill in the following details:

* **Identification Number** (ID card / Citizen ID)
* **Phone Number** (the phone number registered with your bank)

Once completed, click **Connect Account** to continue.

***

## Step 5: Enter the OTP Code

An **OTP verification code** will be sent to your registered phone number.

A field will appear on screen:

```
Enter OTP Code
```

Enter the OTP to confirm the bank account connection.

***

## Resending the OTP Code

If you do not receive the code, you can click **Resend OTP**.

* A **60-second countdown timer** will appear before you can request a new code.

***

## Common OTP Errors

### Incorrect OTP

Error message:

```
Incorrect verification code. Please try again.
```

Please check the OTP and enter it again.

***

### OTP Expired

Error message:

```
Verification code expired. Request a new code.
```

You will need to request a new OTP.

***

## Requesting a New OTP

If the OTP expires or you did not receive it:

1. Hifunnel will display the list of bank accounts being connected.
2. Select the account you want to verify.
3. Click **Request New OTP**.
4. Enter the new OTP when it arrives.

***

## Step 6: Connection Completed

After successful verification, your bank account will be connected to Hifunnel.

On the **Payment Method** page, you will see something similar to:

```
Bank Transfer
Bank: MB Bank
Account: ********1234
Status: Connected
```

From this point forward, Hifunnel can **automatically confirm bank transfer payments for your orders**.

***

## Disconnect a Bank Account

You may disconnect your bank account at any time.

### Step 1: Click Disconnect

Go to **Payment Method**, then click:

```
Disconnect
```

A confirmation window will appear:

```
Disconnect bank account?
You will stop receiving automatic payment confirmations.
```

Choose:

* **Cancel** to keep the connection
* **Disconnect** to continue

***

## Step 2: Verify with OTP

An OTP will be sent to your registered phone number.

Enter the OTP in the field:

```
Enter OTP Code
```

Once verified, the bank account will be disconnected from Hifunnel.

***

## Important Notes

* Currently, each seller can connect **one bank account**.
* The phone number used must be the number **registered with your bank**.
* After connecting your bank account, Hifunnel will **automatically confirm bank transfer payments for new orders**.

***

If you encounter any issues while connecting your bank account, please contact [**Support**](https://zalo.me/3261886358313581244) for assistance. Still have questions?<br>