> For the complete documentation index, see [llms.txt](https://hifunnel.gitbook.io/hifunnel-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hifunnel.gitbook.io/hifunnel-help-center/documentation/contacts/manage-your-contacts/how-your-customers-can-update-their-information.md).

# How Your Customers Can Update Their Information

### Updating customer information

Your Customers can update key details such as email preferences, contact information, billing information, Tax ID, and password by logging into their account and opening their <mark style="color:red;">**customer settings**</mark><mark style="color:red;">.</mark>

### Customer settings

How your customers can access their customer settings:

* After logging in, they should click their Avatar in the top-right corner of the page.
* Then, choose Settings from the dropdown.
* From there, they can edit their information.

{% hint style="info" %}
Note:\
Customers can also access their customer settings on mobile by following the same steps above. However, if the <mark style="color:red;">**user menu is removed from the Library page heade**</mark>**r** your Customer won’t be able to access their Customer Settings.
{% endhint %}

### Defining the customer settings

#### Contact Information

* Full Name
* Email
* Tax ID
* Address

{% hint style="info" %}
Note:\
When your customers update their contact information, those updates automatically sync across your contacts and also update receipt details, including receipts for previous transactions.
{% endhint %}

#### Profile settings

* Time Zone
* Notification Preferences
* Upload and change their Avatar image (i.e., User Menu Icon)

#### Social profile

Your Customers can edit the information that appears in a **Legacy Community Product**:

* Bio
* Location
* Social usernames

{% hint style="info" %}
Note:\
These social profile settings only apply to the Legacy Community Product. Customers can update their <mark style="color:red;">account settings</mark> for the new <mark style="color:red;">Hifunnel Communities</mark> inside the Community.
{% endhint %}

{% hint style="info" %}
Note:\
If your website pages are built with the <mark style="color:red;">Website Builder</mark>, your Customers can choose to opt in to your Customer Directory and include their social links with their social profile.
{% endhint %}

### Password

Your Customer can also change their Password from their Settings.

### Customer billing information

* View and update their Credit Card Information
* View or cancel their Active Subscriptions if enabled:

Read <mark style="color:red;">How to Enable Customer Subscription Cancellations</mark> for more details.

{% hint style="info" %}
If your customer has an active subscription from a payment processor that you have <mark style="color:red;">detached</mark> from Hifunnel, the Billing Info section won’t be visible or accessible. Your customers will no longer be able to cancel subscriptions or update their cards if the subscription was processed through a detached payment processor (i.e., detached PayPal or Stripe). Instead, you’ll need to manually cancel the subscription or manage saved cards directly in the payment processor.
{% endhint %}

### Customer purchase history

Your Customer can review all the Offers they’ve purchased and any Products they’ve been [granted access to](/hifunnel-help-center/documentation/sales/offers/how-to-grant-an-offer.md).

They can also view and download their receipts:

### Customer details

The Customer Details contain your Customers’ information including:

* Name
* Tax ID
* Address
* Email
* External user id for third-party integrations
* Custom Fields

Read How to [Edit Your Contact's Information](/hifunnel-help-center/documentation/contacts/manage-your-contacts/edit-your-contacts-information.md) for details.

#### Can my customers update their details on their own?

Absolutely. Your customers can update their contact information in their Account Information settings.

{% hint style="info" %}
Note:\
When your customers update their contact information, those changes automatically synchronize across your contacts and update their receipt details, including receipts for previous transactions.
{% endhint %}