> For the complete documentation index, see [llms.txt](https://hifunnel.gitbook.io/hifunnel-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hifunnel.gitbook.io/hifunnel-help-center/documentation/documentation-vi/marketing/email/how-to-resend-email-broadcasts-to-unopened-contacts.md).

# Gửi lại Email Broadcast cho Khách hàng Chưa mở

> Resend emails to contacts who have not opened an email broadcast to boost engagement.

Encourage your email recipients to open your **Email Broadcast (Email gửi 1 lần)** by resending emails to contacts who have not opened your latest email broadcast.

## Resend emails

Even the best emails sometimes go unread. That's why Hifunnel gives you the power to resend emails to those who didn't open them the first time.

Resending your broadcasts to non-openers can give your audience another chance to see your information, boost audience engagement, and let you optimize your message by updating the subject line, preview text, or body copy.

{% hint style="info" %}
**Note:** To protect your email sender reputation, resending an email is not available for email broadcasts with less than a 20% open rate and is only available to established senders. Once Hifunnel has identified your site as an established sender, the feature will be available on your account.
{% endhint %}

## Resend an email broadcast

1. Navigate to the **Marketing** tab from your Dashboard.
2. Open **Chiến dịch Email Marketings**.
3. Click the `…` icon to open **more options for an email broadcast that has been sent**. This option will be available 48 hours after the original email was sent, up until three months after the original email was sent.
4. Select **Resend to unopened**:

<figure><img src="https://mintcdn.com/hifunnel-support/8OxtRX4ccA7GVWxq/articles/images/75ed9b88_31706678226459.png?fit=max&#x26;auto=format&#x26;n=8OxtRX4ccA7GVWxq&#x26;q=85&#x26;s=2d228087e9b1a5add4a7fb407964b970" alt="Resend to Unopened Option"><figcaption><p>Resend to Unopened Option</p></figcaption></figure>

5. Follow the prompts to edit your email broadcast.

{% hint style="info" %}
**Note:** You do not have to edit your email. Continue through the prompts to keep your original email copy/designs.
{% endhint %}

6. Schedule your resend:

* Send right now
* Schedule for later

Your Email Broadcast (Email gửi 1 lần) will then be resent to the contacts that did not originally open the broadcast at your desired send time.

## FAQs

### Can I resend to recipients who opened the original email but did not click?

No. However, you can manually create a segment for recipients who did not click and send the email to your created segment.

### What types of emails can be resent?

Email Broadcast (Email gửi 1 lần)s that have been sent.

### What types of emails cannot be resent?

Anything other than Email Broadcast (Email gửi 1 lần)s that have been sent.

### Can I save the resent email as a draft?

No, resent emails cannot be saved as a draft. However, if you leave the page, your email will be in a "draft" state and you can resume from where you left off.

### Can I resend to recipients who did not open the resent email?

No, you can only resend an Email Broadcast (Email gửi 1 lần) once after the original email has been sent.