> For the complete documentation index, see [llms.txt](https://hifunnel.gitbook.io/hifunnel-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hifunnel.gitbook.io/hifunnel-help-center/documentation/resources/support/how-to-contact-hifunnel-support.md).

# How to Contact Hifunnel Support

Learn how to contact our support team.

### How to contact us <a href="#h_ab627c1a64" id="h_ab627c1a64"></a>

There are 3 ways you can contact our support team:

* [Conversation widget](#how-the-conversation-widget-works)
* Email: <support@hifunnel.vn>
* Zalo OA:[ Hifunnel Vietnam](https://zalo.me/3261886358313581244)

{% hint style="info" %}
Unable to see the conversation widget? Make sure you’re not blocking cookies or using an ad blocker browser extension for Hifunnel websites.
{% endhint %}

**When you contact Hifunnel Support, our AI assistant will usually respond first.**

Our AI assistant is trained on Hifunnel’s Help Center and is designed to help you find answers quickly without waiting for a human agent.

That said, there are times when the AI assistant may not have the answer you need, or you may simply prefer to speak with a real person, and that’s completely okay. We’re here to help. If you’d like to talk to a human and the AI doesn’t automatically connect you, just let us know.

***

### How the conversation widget works

To open the chat widget, click the blue chat button in the bottom-right corner of any Hifunnel page, including the website or app.

After you log in to Hifunnel, you’ll be automatically authenticated in the chat widget across all Hifunnel websites where chat is available. Your conversation history will be saved and accessible across these sites, so you can continue the conversation without starting over.

{% hint style="info" %}
If you want to share an image, video, or file with us, simply drag/drop it into the composer. You can also attach it from your device.
{% endhint %}

***

### Helpful resources <a href="#h_24cc2ba8ee" id="h_24cc2ba8ee"></a>

* Learn from top creators in the [Hifunnel Group](https://web.facebook.com/groups/2341128166260235)
* Take courses on <mark style="color:red;">Hifunnel University</mark>